It can be incredibly frustrating to lose your hard-earned progress in Monopoly Go. This guide explains exactly when your game progress is saved, how to prevent losing it, and what to do if you find your progress has disappeared.
When is Game Progress Saved in Monopoly Go?
Your Monopoly Go game progress is ONLY saved when you connect your game to a Facebook or Apple account.
- If you are playing as a “Guest” (without linking an account), your game progress is NOT saved. This means if you uninstall the app, switch devices, or experience a significant app error, all your progress will be lost permanently.
- Good Practice: To prevent any loss of your game progress and to enjoy playing with friends, it is highly recommended to connect your Monopoly Go game to either your Facebook or Apple account as soon as possible after starting.
How to Restore Lost Game Progress in Monopoly Go
1. If You Were Playing as a Guest:
Unfortunately, if you were playing as a guest and your game progress was not connected to a Facebook or Apple account, it is generally not possible to restore that lost progress. The game’s support policies confirm that guest progress cannot be recovered.
2. If You Were Connected to a Facebook or Apple Account:
If you have lost your progress despite being connected to a Facebook or Apple account, don’t panic! Your progress should be recoverable.
- First, try re-linking your account:
- Open Monopoly Go.
- Go to Menu (three lines in top right) → Settings.
- Look for the option to “Connect Account” or “Connect to Facebook/Apple ID” and log in with the account you previously used. Your progress should automatically load.
- If re-linking doesn’t work, contact Monopoly Go Customer Support:
- Open the Monopoly Go app.
- Go to Menu (three lines in top right) → Settings.
- Tap on “Customer Service.”
- Look for an option like “How Can I contact Customer Support?” or scroll down to find the “Chat with us” button.
- Explain your situation clearly, providing as much detail as possible about your lost progress and the account you had connected.
Important Reminder
Always ensure your Monopoly Go game is linked to your Facebook or Apple account. This simple step is the best way to safeguard your progress and avoid the heartbreak of losing all your hard work!